Please ensure that suitable parking provisions are made for our removal vehicle(s). This may have to be done by contacting your local council and possibly the local police, allowing you to place traffic cones and / or by placing your vehicle(s) in the parking space until the removal vehicle(s) arrive. If parking charges apply at either properties this is payable by yourselves.
Inform Loxley’s Removals of any internal or external difficulties that may be encountered during your removal that may require special consideration. Good access to and from the doorway of your home is essential for our staff. Please explain to your neighbours in advance that a removal vehicle will be parked outside your home and may possibly cause some degree of inconvenience to them for a few hours. We also ask that you ensure passageways and staircases are left completely clear for our moving team.
It is vital that there is a representative at the property you are vacating up to completion of the loading process to avoid items being left behind and to ensure that the property is adequately secured once emptied. We also require a representative to be at the new property on arrival of our removal vehicles to ensure items can be immediately offloaded and placed in the required rooms. Failure to do this could result in a severe delay and could accrue additional costs.
Unless otherwise stated in our quotation, it is your responsibility to ensure that all Fridges and Freezers are emptied, defrosted and clear of any water for transportation. Washing machines and dishwashers should also be disconnected and free of any water residue. If you are unsure how to disconnect such appliances we can offer advice but will accept no responsibility in the event of damages etc, therefore professional advice and assistance is recommended.
Unless otherwise stated in our quotation it is your responsibility to consider any items that should be dismantled in order for them to be easily removed from the property you are leaving and placed in your desired location at the new property. Unless stated by us reassembling will also be your responsibility. We will dismantle beds on the day of your move and reassemble in your new property with prior notice.
All of the above should be taken down prior to the arrival of the moving team. Curtains and blinds should be wrapped in plastic to protect them during transit. Pictures and mirrors should be packed as described in our packing tips section and placed in an upright stack (rather than placing them on an item of furniture which may have to be removed before the pictures and mirrors).
If you do not have wardrobes yet at your new address, empty the contents of drawers into boxes. Also take clothes out of your wardrobe and place them into liners or boxes unless Loxley’s Removals are carrying out a packing service. We supply wardrobe boxes with rails, enabling a quick, effortless transfer to your wardrobes at your new property. These boxes can be delivered to your house at your request or brought on the day of the removal and then removed on completion of your move.
Any electrical equipment such as TV, video, hi-fi, PC’s should be placed in boxes. Electrical equipment is best moved in its original packaging (especially if the original polystyrene supports are available) and secured with tape before the arrival of the moving team.
Please ensure any rubbish is discarded and tools are clean. We cannot transport flammable substances such as tins of paint, paraffin, matches, gas bottles and similar items as this is not within the terms of our insurance cover.
Please securely seal any other containers or bottles with tape to prevent spillage. Anything that can be placed in a box should be, but please remember not to place too much weight in any one box.
If you are moving your possessions into storage, please ensure that any personal documents are retained by yourself. This avoids any unnecessary opening of containers to search for any documents that are unexpectedly required.
Extra care should be taken with appliances that will be stored for more than three months. Washing machines and dishwashers should be drained of surplus water as damp, mildew and seizure of component parts can occur when appliances are not used for a considerable length of time.
Fridges and freezers need to be completely dry from cleaning before storage.